URBAN Dental Clinic, Kigali
Selon notre méthodologie ouverte, cette clinique a obtenu 23.6/100 pour la transparence, la réputation, l'accessibilité des services et la visibilité numérique.
Rang général : #10 sur 11 cliniques classées · Dernière vérification : 2026-09-11
23.6/100
Positions par profil de classement
- Transparence et confiance globales#1023.6/100
- Pour les expatriés#928.5/100
- Pour les implants dentairesnon classée
- Pour les urgences dentairesnon classée
- Transparence des prix#917.9/100
- Cliniques anglophones#933/100
- Pour les familles et enfantsnon classée
- Dentisterie sous sommeil (AG / sédation profonde)non classée
Anesthésie générale & sédation profonde
Indique si la clinique documente des soins sous anesthésie générale ou sédation profonde / crépusculaire — la « dentisterie sous sommeil », où le patient dort et n'a conscience de rien (il ne sent, ne voit et n'entend pas l'intervention). La sédation consciente ordinaire, où le patient reste éveillé et réactif, ne compte pas ici. Information indicative, sans effet sur le score de transparence.
- ? Anesthésie générale / sédation profonde (dentisterie sous sommeil) — Non vérifié
Voir toutes les cliniques proposant la dentisterie sous sommeil →
Résumé
Clinique dentaire dans le Town Center Building sur KN 2 St, au centre de Nyarugenge, à côté de Centenary House. Elle ne publie aucun site web : son profil Google Business est le canal qu'elle entretient elle-même, et c'est une fiche revendiquée — c'est la clinique qui a mis en ligne les photos de la fiche, dont celle de sa réception sous une enseigne lumineuse en forme de dent, et c'est là qu'elle répond aux avis. Le profil publie une ouverture jusqu'à 20:00 en semaine et le samedi entier, une semaine d'ouverture inhabituellement longue pour un cabinet de Kigali. Son dossier publié est de 4,7 sur vingt avis (septembre 2026) ; le seul avis critique parmi eux, émanant d'un auteur au long historique d'avis, porte sur des frais de consultation non communiqués à l'avance, et la clinique n'y a pas répondu.
Points forts
Aucune catégorie n'a atteint le seuil de point fort (80 %).
Points faibles
- Transparence de l'information : 6 sur 18 points vérifiables (manquant : dispose d'un site web fonctionnel; noms des dentistes publiés; spécialisations des dentistes indiquées; liste des services publiée)
- Visibilité IA et recherche : 0 sur 7 points vérifiables (manquant : mentionnée pour : best dentist Rwanda; mentionnée pour : English speaking dentist Rwanda; mentionnée pour : dental implants Rwanda; mentionnée pour : emergency dentist Rwanda; mentionnée pour : Rwanda dental clinic for expats; qualité de l'indexation Google)
Détail du score
Chaque critère ci-dessous est noté à partir de sources publiques. ✓ vérifié : oui · ✗ vérifié : non / introuvable · ◐ partiel · ? non vérifié (vaut 0 point, sans constituer un constat négatif).
Transparence de l'information
6 / 20
Indique si les faits de base concernant la clinique — son équipe, ses locaux, ses services et sa localisation — sont vérifiables publiquement.
| ✗ | Dispose d'un site web fonctionnel No site of its own: the clinic's Google Business profile, read twice on 2026-09-11, carries no website link and the clinic publishes no domain on it. [gmp1] | 0/4 |
| ✗ | Noms des dentistes publiés Neither the clinic's Facebook page (intro, category, details, contacts) nor its Google listing names a practising dentist [urban-dental-clinic-kigali-deepen] [urban-dental-clinic-kigali-deepen-8] | 0/3 |
| ✗ | Spécialisations des dentistes indiquées No dentist is named on the clinic's Facebook page or Google listing, so no qualification is stated; the page category Orthodontist is not a named dentist's specialty [urban-dental-clinic-kigali-deepen] [urban-dental-clinic-kigali-deepen-8] | 0/2 |
| ✓ | Photos réelles de la clinique The listing carries four items, three of them uploaded by the business itself in March 2021, and they were downloaded and looked at on 2026-09-11. One is the clinic's own reception desk, an illuminated white counter carrying a tooth-logo plaque; another is a video captioned with the clinic's name. A fourth, contributed by a visitor in April 2024, shows two clinicians in white coats treating a patient in the chair under an operating light. These are the premises, not stock imagery. [gmp1] | 2/2 |
| ✗ | Liste des services publiée The Facebook page says only that the clinic offers "pain-free dentistry among many other specialities" and has no services section; the Google listing gives only its category [urban-dental-clinic-kigali-deepen] [urban-dental-clinic-kigali-deepen-8] | 0/3 |
| ✓ | Coordonnées claires Telephone number and a building-level address — the Town Center Building on KN 2 St, next to Centenary House — published on the clinic's own Google Business profile. [gmp1] | 2/2 |
| ? | Version anglaise du site web | 0/2 |
| ✓ | Adresse et carte publiées Building, street and pin from the live Google place record. The building named on the listing is the same one the clinic's Facebook page gives as its address. [gmp1] | 2/2 |
Transparence des prix
0 / 15
Indique si les patients peuvent estimer les coûts avant leur visite. Les fourchettes de prix publiées comptent ; des prix exacts ne sont pas exigés.
| ? | Prix ou fourchettes de prix publiés | 0/3 |
| ? | Prix du détartrage indiqué | 0/2 |
| ? | Prix des obturations indiqué | 0/2 |
| ? | Prix des couronnes indiqué | 0/2 |
| ? | Prix des implants indiqué | 0/2 |
| ? | Prix de la consultation indiqué | 0/2 |
| ? | Prix des radiographies / de l'imagerie indiqué | 0/2 |
Réputation et avis
11 / 20
Signaux d'avis publics. La note Google est ajustée avec un a priori bayésien (note 4,0, poids 25) afin qu'un 5,0 issu d'une poignée d'avis ne surclasse pas un 4,8 issu de centaines d'avis.
| ◐ | Note Google (ajustement bayésien) as of 2026-09-30 [urban-dental-clinic-kigali-deepen-10] | 4/6 |
| ◐ | Volume d'avis Google as of 2026-09-30; previously 17 [urban-dental-clinic-kigali-deepen-10] | 1/3 |
| ✓ | Fraîcheur des avis Newest Google review is dated 2026-09-28 (listing read 2026-09-30). [urban-dental-clinic-kigali-deepen-10] | 3/3 |
| ? | La clinique répond aux avis Owner replies appear only on older reviews (latest 2025-06-02); none of the 5 reviews from the last 12 months read carries one. [urban-dental-clinic-kigali-deepen-14] | 0/2 |
| ✓ | Absence de plaintes récurrentes No recurring complaints: the star histogram (1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 17) has a single review below three stars, about consultation charges not disclosed in advance, so no complaint repeats [urban-dental-clinic-kigali-deepen-10] | 2/2 |
| ? | Absence de schémas d'avis suspects Four five-star reviews fall on 2026-09-28 and 2026-09-30 (4 of the 22 reviews): two come from accounts with one review and two from accounts with hidden histories, with short generic praise and no repeated wording, so no second sign is established and the pattern stays open. [urban-dental-clinic-kigali-deepen-14] | 0/2 |
| ✓ | Présence Facebook active The clinic's own Facebook page, URBAN Dental Clinic Kigali, about 1,000 followers; its telephone and building match the Google listing [urban-dental-clinic-kigali-deepen] | 1/1 |
| ✗ | Présence sur TripAdvisor TripAdvisor search returns no Rwanda result for this name; no TripAdvisor link on its Google listing. [urban-dental-clinic-kigali-deepen-2] | 0/0.5 |
| ✗ | Autres plateformes d'avis No profile found on WhatClinic, Dental Departures, Bookimed or RwandaYP (checked 2026-10-02). [urban-dental-clinic-kigali-deepen-9] [urban-dental-clinic-kigali-deepen-11] [urban-dental-clinic-kigali-deepen-12] [urban-dental-clinic-kigali-deepen-13] | 0/0.5 |
Infrastructure médicale
0 / 15
L'éventail des équipements et des services documentés publiquement. Cela mesure la disponibilité documentée, et non la qualité clinique.
| ? | Radiographie sur place | 0/2 |
| ? | CBCT (imagerie 3D) | 0/2 |
| ? | Implantologie | 0/2 |
| ? | Orthodontie | 0/2 |
| ? | Chirurgie orale | 0/2 |
| ? | Dentisterie pédiatrique | 0/1.5 |
| ? | Soins d'urgence | 0/1.5 |
| ? | Accueil de patients internationaux | 0/2 |
Communication et service
6 / 10
La facilité avec laquelle on peut contacter la clinique, obtenir des réponses et prendre rendez-vous — en particulier pour les personnes ne parlant pas la langue locale.
| ✓ | WhatsApp / LINE disponible The clinic's Facebook page carries a WhatsApp contact button [urban-dental-clinic-kigali-deepen] | 2/2 |
| ? | Rapidité de réponse | 0/1.5 |
| ✓ | Anglais parlé The clinic's Facebook page is written in English and lists English, French and Swahili as its languages [urban-dental-clinic-kigali-deepen] | 2.5/2.5 |
| ? | Consultation préalable possible | 0/1.5 |
| ? | Explications claires des services | 0/1 |
| ✓ | Horaires d'ouverture pratiques The clinic publishes Monday to Friday 08:00–20:00 and Saturday 08:00–18:00, with Sunday closed, on its own Google Business profile, read 2026-09-11. The listing is the clinic's own: it carries photographs uploaded by the business and replies written by the owner. Evening opening on every weekday and a full Saturday are what earn the criterion. [gmp1] | 1.5/1.5 |
Visibilité IA et recherche
0 / 10
Indique si la clinique est repérable lorsque les patients effectuent des recherches — y compris via les assistants IA. Vérifié avec des requêtes fixes : "best dentist Rwanda", "English speaking dentist Rwanda", "dental implants Rwanda", "emergency dentist Rwanda", "Rwanda dental clinic for expats".
| ✗ | Mentionnée pour : best dentist Rwanda Not present in the top web results for "best dentist Kigali, Rwanda" on 2026-09-24. [urban-dental-clinic-kigali-deepen-3] | 0/1 |
| ✗ | Mentionnée pour : English speaking dentist Rwanda Not present in the top web results for "English speaking dentist Kigali, Rwanda" on 2026-09-24. [urban-dental-clinic-kigali-deepen-4] | 0/1 |
| ✗ | Mentionnée pour : dental implants Rwanda Not present in the top web results for "dental implants Kigali, Rwanda" on 2026-09-24. [urban-dental-clinic-kigali-deepen-5] | 0/1 |
| ✗ | Mentionnée pour : emergency dentist Rwanda Not present in the top web results for "emergency dentist Kigali, Rwanda" on 2026-09-24. [urban-dental-clinic-kigali-deepen-6] | 0/1 |
| ✗ | Mentionnée pour : Rwanda dental clinic for expats Not present in the top web results for "Kigali, Rwanda dental clinic for expats" on 2026-09-24. [urban-dental-clinic-kigali-deepen-7] | 0/1 |
| ? | Données structurées sur le site web The clinic operates no website, so there is nothing on which structured data could exist. | 0/1.5 |
| ✗ | Qualité de l'indexation Google The clinic has no website of its own; a name-and-city web search on 2026-10-05 lists only directory, news and third-party pages. [urban-dental-clinic-kigali-av4] | 0/2 |
| ? | Pages de services dédiées The clinic operates no website. | 0/1.5 |
Licences et praticiens
Indique si la clinique publie sa licence d'exploitation ainsi que les dentistes qui y exercent avec leurs numéros de licence professionnelle. Un « non publié » vérifié est consigné comme signal d'alerte (red flag) ; les données non encore vérifiées sont affichées comme telles et n'entraînent aucune pénalité.
Licence d’exploitation de la clinique: pas encore vérifié auprès de sources publiques — non vérifié, aucune pénalité
Dentistes et licences professionnelles
Aucune liste publiée de dentistes n'est encore enregistrée pour cette clinique — non vérifié, aucune pénalité.
Signaux d'alerte
- faible Aucun dentiste identifié nulle part (-2 pts) — No dentist names published (derived from data).
Pénalité pour signaux d'alerte appliquée : -2 points (plafonnée à -20).
Données que nous n'avons pas pu vérifier
- Transparence de l'information: Version anglaise du site web
- Transparence des prix: Prix ou fourchettes de prix publiés
- Transparence des prix: Prix du détartrage indiqué
- Transparence des prix: Prix des obturations indiqué
- Transparence des prix: Prix des couronnes indiqué
- Transparence des prix: Prix des implants indiqué
- Transparence des prix: Prix de la consultation indiqué
- Transparence des prix: Prix des radiographies / de l'imagerie indiqué
- Réputation et avis: La clinique répond aux avis
- Réputation et avis: Absence de schémas d'avis suspects
- Infrastructure médicale: Radiographie sur place
- Infrastructure médicale: CBCT (imagerie 3D)
- Infrastructure médicale: Implantologie
- Infrastructure médicale: Orthodontie
- Infrastructure médicale: Chirurgie orale
- Infrastructure médicale: Dentisterie pédiatrique
- Infrastructure médicale: Soins d'urgence
- Infrastructure médicale: Accueil de patients internationaux
- Communication et service: Rapidité de réponse
- Communication et service: Consultation préalable possible
- Communication et service: Explications claires des services
- Visibilité IA et recherche: Données structurées sur le site web
- Visibilité IA et recherche: Pages de services dédiées
Les éléments non vérifiés valent 0 point mais ne sont pas considérés comme des constats négatifs. Si vous pouvez en documenter certains, veuillez envoyer une correction.
Coordonnées
| Téléphone | +250 788 200 730 |
|---|---|
| https://www.facebook.com/UrbandcRW | |
| Google Maps | Fiche sur la carte |
| Adresse | Town Center Building (TCB), KN 2 St, Kigali city centre, Nyarugenge, Kigali, Rwanda |
Les coordonnées sont fournies à des fins d'identification uniquement et peuvent changer ; vérifiez-les directement auprès de la clinique.
Sources
| ID | Source | Ce qu'elle étaye | Consultée le |
|---|---|---|---|
| gmp1 | https://www.google.com/maps?cid=2499349042398948341 | Live Google place record, read twice on 2026-09-11: name, "Dental clinic" category, the address "NEXT TO CENTERNARY HOUSE AND SIMBA, KN 2ST KIGALI CITY CENTER IN TCB BUILDING", telephone +250 788 200 730, pin coordinates, rating 4.5 from 11 reviews, the star histogram 1/0/0/1/9, the full weekly hours grid, four photo entries with their uploader channel and upload dates, and five reviews shown with exact timestamps, texts, reviewer account histories and owner replies. No website link. | 2026-09-11 |
| mmi1 | https://www.mmi.gov.rw/partners/private-health-facilities/dental-cl… | Military Medical Insurance (MMI, Government of Rwanda) list of accredited private dental clinics with district and sector — a payer panel, not an operating licence. Read 2026-09-11: the panel names other Kigali practices but not this clinic. | 2026-09-11 |
| reg2 | https://licensing.moh.gov.rw/check-validity | Ministry of Health Private Health Facilities Licensing Platform — verify-by-licence-number only, no name or city search, no public list of licensed facilities. | 2026-09-10 |
| urban-dental-clinic-kigali-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=URBAN%20… | TripAdvisor's own search returned 12 results: generic Kigali hotels named "Urban" and unrelated dental clinics abroad; no match for this clinic | 2026-09-24 |
| urban-dental-clinic-kigali-deepen-3 | search:best dentist Kigali, Rwanda | Web search on 2026-09-24: results 1–10 were rumadventist.org, facebook.com, en.wikipedia.org (x3), royalclinic.rw, smileavenue.rw, dentistkigalitown.com, greendentclinic.com, jubileedentalclinic.rw; the clinic's site and name were not among them. | 2026-09-24 |
| urban-dental-clinic-kigali-deepen-4 | search:English speaking dentist Kigali, Rwanda | Web search on 2026-09-24: results 1–10 were en.wikipedia.org (x6), dentistkigalitown.com, afridoctor.com, mmi.gov.rw, devamc.com; the clinic's site and name were not among them. | 2026-09-24 |
| urban-dental-clinic-kigali-deepen-5 | search:dental implants Kigali, Rwanda | Web search on 2026-09-24: results 1–9 were dentrw.vercel.app, dentrw.hbapte.com, jubileedentalclinic.rw (x2), smileavenue.rw, royalclinic.rw, rwandadispatch.com, adaclinicltd.com, jubileedentalclinic.com; the clinic's site and name were not among them. | 2026-09-24 |
| urban-dental-clinic-kigali-deepen-6 | search:emergency dentist Kigali, Rwanda | Web search on 2026-09-24: results 1–10 were en.wikipedia.org (x4), rw.usembassy.gov, lifecare.rw (x2), royalclinic.rw, dentrw.hbapte.com, smileavenue.rw; the clinic's site and name were not among them. | 2026-09-24 |
| urban-dental-clinic-kigali-deepen-7 | search:Kigali, Rwanda dental clinic for expats | Web search on 2026-09-24: results 1–9 were rumadventist.org, mmi.gov.rw, en.wikipedia.org (x4), rw.usembassy.gov, smileavenue.rw, devamc.com; the clinic's site and name were not among them. | 2026-09-24 |
| urban-dental-clinic-kigali-deepen | https://www.facebook.com/UrbandcRW | Facebook page "URBAN Dental Clinic Kigali" read on 2026-09-30: about 1,000 followers, category Orthodontist; intro "Welcome to URBAN DENTAL CLINIC, located in Kigali City Center, in the Town Center Building (TCB), 5th Floor, Next to Centenary House and Simba"; telephone +250 788 200 730, the same as on the clinic's Google listing; a WhatsApp contact button; languages English, French and Swahili. The intro, category, details and contact sections name no dentist and list no treatments or prices, and the page has no services section; its website link, a Google-hosted business page, returns not found. | 2026-09-30 |
| urban-dental-clinic-kigali-deepen-8 | https://www.google.com/maps?cid=2499349042398948341&hl=en | Google listing read on 2026-09-30: the business publishes its name, the category Dental clinic, address, telephone, weekly hours and photos; no website, no practitioner and no prices. | 2026-09-30 |
| urban-dental-clinic-kigali-deepen-10 | https://www.google.com/maps?cid=2499349042398948341&hl=en | Google listing read on 2026-09-30: rating 4.7 from 20 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 17; newest review dated 2026-09-28, and four of the five newest are dated 25 to 28 September 2026, three of them on 28 September; the one 1★ review (2025-07-08) is about consultation charges not disclosed in advance; none of the five newest reviews carries an owner reply, and the newest owner reply read is dated 2025-06-02. | 2026-09-30 |
| urban-dental-clinic-kigali-deepen-9 | https://www.whatclinic.com/dentists/rwanda | WhatClinic: its Rwanda dentist page reads "No information on Dentists in Rwanda", and none of the 22,054 dentist profiles in its profile sitemaps is in Rwanda — no profile for this clinic (checked 2026-10-02) | 2026-10-02 |
| urban-dental-clinic-kigali-deepen-11 | https://www.dentaldepartures.com/dentists/rwanda | Dental Departures: its Rwanda page returns "not found" and its clinic search does not recognise Rwanda, Kigali or Huye as a location — no clinic listed there (checked 2026-10-02) | 2026-10-02 |
| urban-dental-clinic-kigali-deepen-12 | https://bookimed.com/clinics/country=rwanda/ | Bookimed: its Rwanda clinic page has been removed ("410 — Page removed"), and none of the 2,127 clinic pages in its clinic sitemap is in Rwanda (checked 2026-10-02) | 2026-10-02 |
| urban-dental-clinic-kigali-deepen-13 | https://www.rwandayp.com/category/dentists | RwandaYP (Rwanda Yellow Pages): its dentist category (1 listings declared; all 1 page read, 1 listings) has no listing with this clinic's name, address or phone — its one entry is Kigali Adventist Dental Clinic (checked 2026-10-02) | 2026-10-02 |
| urban-dental-clinic-kigali-deepen-14 | https://www.google.com/maps?cid=2499349042398948341&hl=en | Google listing "URBAN DENTAL CLINIC, KIGALI" (Dental clinic; NEXT TO CENTERNARY HOUSE AND SIMBA, KN 2ST KIGALI CITY CENTER IN TCB BUILDING, Rwanda), read 2026-10-02 in 3 review orders (lowest-rated first, newest first, most relevant first): 4.7 from 22 reviews (1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 19); 11 distinct reviews read, dated 2022-02-13 to 2026-09-30, 5 with an owner reply. | 2026-10-02 |
| urban-dental-clinic-kigali-av4 | search:"URBAN Dental Clinic, Kigali" Kigali | Web search run on 2026-10-05 (English, US results) for the clinic's name and city: 10 results listed. no page of an own site: the results are architecture-competition pages about another Kigali dental centre, a hospital stomatology page and a UK travel-advice list. Listed: architecture-competition and news pages about the Hope Dental Center, a Nyarugenge hospital page and a UK list of Rwanda medical facilities. | 2026-10-05 |
Historique des modifications
| Date | Modification |
|---|---|
| 2026-10-05 | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-10-02 | Platform presence checked 2026-10-02: no profile on WhatClinic, Dental Departures, Bookimed, RwandaYP. |
| 2026-09-30 | Re-read the clinic's Google listing on 2026-09-30: rating 4.7 from 20 reviews (previously 17), newest review dated 2026-09-28. Corrected: the absence of review manipulation is now unrated, since four of the five newest reviews arrived within four days, three of them on the same day; responding to reviews stays unverified, since the newest owner reply read dates from June 2025. The one critical review still stands alone, so no complaint repeats. |
| 2026-09-30 | Re-checked on 2026-09-30: found the clinic's Facebook page (URBAN Dental Clinic Kigali, same telephone and building as its Google listing) and read its intro, details and contact sections together with the Google listing. Recorded: the page address, a WhatsApp contact and English among the languages the clinic lists; no dentist named and no treatment list published. Still unverified: prices, since the page's posts and photos could not be read in full. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 5 reviews were checked for owner replies; dentist names listed, dentist specializations listed, service list published, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this; Google rating 4.7 (was 4.6) and review count 17 (was 12) from the Google listing on 2026-09-26. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five standard Kigali, Rwanda queries (general dentist recommendations, English-speaking dentist, dental implants, emergency dentist, dental clinic for expats): the clinic did not appear in the top results of any of them. |
| 2026-09-24 | Re-read on 2026-09-24 and 2026-09-25: the clinic's Google listing sorted by newest review, and a TripAdvisor name search. Recorded: Google 4.6 from 12 reviews, newest 2026-08-28; no price for any treatment, since the clinic has no website and its listing shows none; no TripAdvisor listing found. |
| 2026-09-11 | Added to the Rwanda Dental Transparency & Trust Index. The clinic was carded after it was confirmed on two independent channels: its own Google place record, read twice and carrying photographs the business uploaded itself and replies written by the owner, and a Facebook page under the clinic's name in Kigali whose published address is the same building the listing names. Its published record — 4.5 from eleven reviews, a weekly grid open to 20:00 and a full Saturday, and its own photographs of reception and of a treatment in progress — was read at the same time. |
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