Royal Specialized Dental Clinic
According to our open methodology, this clinic scored 54.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 11 ranked clinics · Last checked: 29 September 2026
54.1/100
Positions by Rating Profile
- Overall Transparency & Trust#754.1/100
- Best for Expats#556.3/100
- Best for Dental Implants#749.5/100
- Best for Emergency Dental Care#360/100
- Best Price Transparency#736.9/100
- Best English-speaking Clinics#461.8/100
- Best for Families / Children#458.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Independent dental practice in Kigali operating from Des Amis House, with an online booking form, WhatsApp contact and six dedicated service pages. One of its four named dentists is a registered Dental Surgeon on Rwanda's professional register; the clinic does not publish prices or its own operating licence, and its published opening hours differ across its website, its own signage and its Google Business Profile.
Strengths
- Information Transparency: 20 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 6.5 of 15 verifiable points (missing: google review volume; tripAdvisor presence; other review platforms)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [royal-specialized-dental-website] | 4/4 |
| ✓ | Dentist names listed The team page names four dentists: TUYISHIME Gaby, MUHIRE Valens, DUSENGE Marie Aimee and DUKUNDE Ariane. [royal-specialized-dental-team] | 3/3 |
| ✓ | Dentist specializations listed Each dentist carries a stated role: General Dentist, Dental Surgeon, Dental Prosthetics Specialist or General Dentist, with years of experience. [royal-specialized-dental-team] | 2/2 |
| ✓ | Real clinic photos The About page shows a treatment room with the clinic's name on the wall sign; its Google Business Profile carries its own uploaded photos of the building's street sign and entrance. [royal-specialized-dental-about] [royal-specialized-dental-google] | 2/2 |
| ✓ | Service list published Six dedicated service pages (general, cosmetic, pediatric, restorative and preventive dentistry, orthodontics), plus an FAQ naming implants, bridges and dentures. [royal-specialized-dental-services] | 3/3 |
| ✓ | Clear contact details Phone and WhatsApp (+250 788 588 092) are identical everywhere checked; the site itself publishes two different e-mail addresses in different sections. [royal-specialized-dental-website] [royal-specialized-dental-contact] | 2/2 |
| ✓ | English website version [royal-specialized-dental-website] | 2/2 |
| ✓ | Address and map published Street address and plus-code published by the clinic; pin and address confirmed on its Google listing. [royal-specialized-dental-contact] [royal-specialized-dental-google] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price figure on the home, about, contact, team or blog pages or the six service pages; the clinic's own Google Business Profile poster names thirteen procedures with no prices. [royal-specialized-dental-website] [royal-specialized-dental-about] [royal-specialized-dental-contact] [royal-specialized-dental-services] [royal-specialized-dental-google] [royal-specialized-dental-blog] | 0/3 |
| ✗ | Cleaning price listed Professional cleanings are described on the site and "Mouth cleaning (scaling)" is item 2 on the clinic's own in-clinic service poster; no price is attached in either place. [royal-specialized-dental-services] [royal-specialized-dental-google] | 0/2 |
| ✗ | Filling price listed Tooth-coloured fillings are described on the site and "Restoration (filling)" is on the clinic's own in-clinic service poster; no price is attached in either place. [royal-specialized-dental-services] [royal-specialized-dental-about] [royal-specialized-dental-google] | 0/2 |
| ✗ | Crown price listed Ceramic crowns (restorative page) and bridges (homepage FAQ) are offered on the site and "Crowns and bridges" is on the in-clinic service poster; no price is attached anywhere. [royal-specialized-dental-services] [royal-specialized-dental-website] [royal-specialized-dental-google] | 0/2 |
| ✗ | Implant price listed The homepage FAQ and the clinic's own in-clinic service poster both name dental implants as offered; neither publishes a price. [royal-specialized-dental-website] [royal-specialized-dental-google] | 0/2 |
| ✗ | Consultation price listed "Consultation" heads the clinic's own in-clinic service poster with no price; the site's booking form asks for a preferred date and a department, and no fee is stated. [royal-specialized-dental-contact] [royal-specialized-dental-services] [royal-specialized-dental-google] | 0/2 |
| ✗ | X-ray / imaging price listed "Digital X-rays & Diagnostics" on the about page and "Dental X-ray" on the clinic's own in-clinic service poster; no price is attached in either place. [royal-specialized-dental-about] [royal-specialized-dental-google] | 0/2 |
Reputation & Reviews
6.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-29 [royal-specialized-dental-google] | 3/6 |
| ✗ | Google review volume as of 2026-09-29 [royal-specialized-dental-google] | 0/3 |
| ◐ | Review recency The newer of the listing's two reviews is dated 2026-05-29, about four months before this check. [royal-specialized-dental-google] | 1.5/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 2 of the 2 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2026-05-30 (to a review of 2025-08-15). [royal-specialized-dental-clinic-kigali-deepen-11] [royal-specialized-dental-google] | 2/2 |
| ? | No recurring complaints The listing has only 2 Google reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 2), too few to show a repeated complaint. [royal-specialized-dental-clinic-kigali-deepen-11] | 0/2 |
| ? | No suspicious review patterns The listing has only 2 reviews, all read (dated 2025-08-15 to 2026-05-29); fewer than ten, so a pattern cannot be judged. [royal-specialized-dental-clinic-kigali-deepen-11] | 0/2 |
| ? | Active Facebook presence No Facebook page of this clinic could be identified: the page found under the name is Royal Specialized Dental Clinic of Ethiopia, Addis Ababa (checked 2026-10-02). | 0/1 |
| ✗ | TripAdvisor presence TripAdvisor's own search returns no match for this clinic; no TripAdvisor link appears on its site or its Google listing. [royal-specialized-dental-tripadvisor] [royal-specialized-dental-website] [royal-specialized-dental-google] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed, RwandaYP or Trustpilot (checked 2026-10-02). [royal-specialized-dental-clinic-kigali-deepen-6] [royal-specialized-dental-clinic-kigali-deepen-7] [royal-specialized-dental-clinic-kigali-deepen-8] [royal-specialized-dental-clinic-kigali-deepen-9] [royal-specialized-dental-clinic-kigali-deepen-10] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray "Digital X-rays & Diagnostics" on the about page; "Dental X-ray" also named on the clinic's own in-clinic service poster. [royal-specialized-dental-about] [royal-specialized-dental-google] | 2/2 |
| ✗ | CBCT (3D imaging) The clinic's about, service and blog pages describe digital X-ray only; no cone-beam, 3D or panoramic imaging is mentioned anywhere. [royal-specialized-dental-about] [royal-specialized-dental-services] [royal-specialized-dental-blog] | 0/2 |
| ✓ | Implantology Homepage FAQ: "We offer dental implants, bridges, and dentures depending on your needs and preferences." Also named on the in-clinic service poster. [royal-specialized-dental-website] [royal-specialized-dental-google] | 2/2 |
| ✓ | Orthodontics Dedicated orthodontics page: clear aligners, traditional braces or a hybrid plan. [royal-specialized-dental-orthodontics] | 2/2 |
| ✓ | Oral surgery "Tooth Extractions" on the about page; the in-clinic service poster also lists "Extraction" and "Oral surgeries" separately. [royal-specialized-dental-about] [royal-specialized-dental-google] | 2/2 |
| ✓ | Pediatric dentistry Dedicated pediatric-dentistry page; homepage FAQ: "We provide gentle, friendly pediatric dental care for children of all ages." [royal-specialized-dental-website] | 1.5/1.5 |
| ✓ | Emergency care Homepage FAQ: "We offer same-day emergency care for issues like severe pain, broken teeth, or swelling." [royal-specialized-dental-website] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available wa.me/250788588092 link in the raw HTML of the home and contact pages. [royal-specialized-dental-website] [royal-specialized-dental-contact] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [royal-specialized-dental-website] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The clinic's own appointment form collects a preferred date and a department/service choice, not just a message. [royal-specialized-dental-contact] | 1.5/1.5 |
| ✓ | Clear service explanations Each service page explains what the treatment involves in plain language rather than only naming it. [royal-specialized-dental-services] [royal-specialized-dental-orthodontics] | 1/1 |
| ✓ | Convenient opening hours Google Business Profile lists Mon-Fri 8 AM-7 PM and Sat 8 AM-8 PM; the website banner (Mon-Sat 08:00-20:00) and the roadside sign (8:30 AM-7 PM, Monday to Sunday) also show weekend hours. [royal-specialized-dental-google] [royal-specialized-dental-website] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Rwanda", "English speaking dentist Rwanda", "dental implants Rwanda", "emergency dentist Rwanda", "Rwanda dental clinic for expats".
| ✓ | Mentioned for: best dentist Rwanda Clinic site is result 4 for "best dentist Kigali Rwanda" on 2026-09-29. [royal-specialized-dental-clinic-kigali-deepen] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Rwanda Not present in the top web results for "English speaking dentist Kigali" on 2026-09-29. [royal-specialized-dental-clinic-kigali-deepen-2] | 0/1 |
| ✓ | Mentioned for: dental implants Rwanda Clinic site is result 3 for "dental implants Kigali" on 2026-09-29. [royal-specialized-dental-clinic-kigali-deepen-3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Rwanda Clinic site is result 5 for "emergency dentist Kigali" on 2026-09-29. [royal-specialized-dental-clinic-kigali-deepen-4] | 1/1 |
| ✗ | Mentioned for: Rwanda dental clinic for expats Not present in the top web results for "Kigali dental clinic for expats" on 2026-09-29. [royal-specialized-dental-clinic-kigali-deepen-5] | 0/1 |
| ✗ | Structured data on website No schema.org markup or JSON-LD of any kind found on the home, about, team, contact or any service page. [royal-specialized-dental-website] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Six separate /services/... pages, each with its own explanatory text. [royal-specialized-dental-services] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| TUYISHIME Gaby [royal-specialized-dental-team] | General Dentist (clinic's own team page; stated qualification: bachelor's degree in dental therapy) | not verified | — |
| MUHIRE Valens [royal-specialized-dental-team] [royal-specialized-dental-rmdc-register] [royal-specialized-dental-clinic-kigali-rmdc-7925-3869] | Dental Surgeon (clinic's own team page) | RMDC 7925 - 3869 | Registration number in the Rwanda Medical and Dental Council register of licensed doctors and dentists for June 2021 – July 2022, which lists this practitioner as a dental surgeon; it is the newest edition the council publishes (checked 30 September 2026). |
| DUSENGE Marie Aimee [royal-specialized-dental-team] | Dental Prosthetics Specialist (clinic's own team page) | not verified | — |
| DUKUNDE Ariane [royal-specialized-dental-team] | General Dentist (clinic's own team page) | not verified | — |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low Aggressive marketing practices (-1 pts) — On 2026-09-29 the clinic's homepage displayed "Google Rating 5.0 Based on 23k Reviews"; its Google Business Profile the same day showed a 5.0 rating from 2 reviews. [royal-specialized-dental-website] [royal-specialized-dental-google]
- low Contradictory public information (-1 pts) — Read 2026-09-29, the clinic's own channels give four sets of opening hours: website banner "Mon to Sat 08:00 - 20:00", website footer "Monday – Friday 08:00 – 18:00", roadside sign "8:30AM 7:00PM Monday to Sunday", Google profile Mon-Fri 8 AM-7 PM and Sat 8 AM-8 PM. The website also gives two e-mail addresses, contact@royalclinic.rw and royaldentalclinicc@gmail.com. [royal-specialized-dental-website] [royal-specialized-dental-contact] [royal-specialized-dental-google]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://royalclinic.rw/ |
|---|---|
| Phone | +250 788 588 092 |
| +250 788 588 092 | |
| Google Maps | Map listing |
| Address | Des Amis House, 2462+WH, Kigali, Rwanda |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| royal-specialized-dental-website | https://royalclinic.rw/ | Clinic's own homepage: hours banner, insurance-partner graphic, FAQ (implants/bridges/dentures, emergency care, pediatric care), testimonials, team preview, WhatsApp and Instagram links, footer contact block | 2026-09-29 |
| royal-specialized-dental-team | https://royalclinic.rw/team/ | Team page: four named dentists (TUYISHIME Gaby, MUHIRE Valens, DUSENGE Marie Aimee, DUKUNDE Ariane) with roles and years of experience | 2026-09-29 |
| royal-specialized-dental-about | https://royalclinic.rw/about/ | About page: "Digital X-rays & Diagnostics", "Tooth Extractions", "Root Canal Therapy", "Gum Disease Treatment" feature cards, and a photo of a treatment room with the clinic's own wall sign | 2026-09-29 |
| royal-specialized-dental-contact | https://royalclinic.rw/contact/ | Contact page: address, phone, hours banner (Mon-Sat 08:00-20:00), WhatsApp link, and an appointment form collecting name, e-mail, phone, preferred date and department | 2026-09-29 |
| royal-specialized-dental-services | https://royalclinic.rw/services/ | Services index and its six linked pages (general, cosmetic, pediatric, restorative and preventive dentistry, orthodontics), each with its own explanatory text and no prices | 2026-09-29 |
| royal-specialized-dental-orthodontics | https://royalclinic.rw/services/orthodontics/ | Dedicated orthodontics page: clear aligners, traditional braces or a hybrid plan, explained in plain language | 2026-09-29 |
| royal-specialized-dental-blog | https://royalclinic.rw/blogweb/ | Clinic's blog: seven posts (dental implants, orthodontics, six-monthly check-ups, tooth pain, comprehensive care, smile confidence), none stating a price | 2026-09-29 |
| royal-specialized-dental-google | https://www.google.com/maps?cid=11793010151535946048&hl=en | Google Business Profile: name, address and phone matching the clinic's own site; rating 5.0 from 2 reviews (histogram 2 five-star, 0 below), newest review 2026-05-29, both reviews answered by the clinic, listing claimed, structured hours Mon-Fri 8 AM-7 PM and Sat 8 AM-8 PM (closed Sun); own-uploaded photos of the building's street sign, an outdoor billboard (hours "Monday to Sunday 8:30AM-7:00PM", one named insurance partner, e-mail royaldentalclinicc@gmail.com) and an in-clinic poster naming thirteen unpriced procedures | 2026-09-29 |
| royal-specialized-dental-rmdc-register | https://rmdc.rw/IMG/pdf/licensed_mds_october_2021.pdf | Rwanda Medical and Dental Council - static register of licensed doctors and dentists, document period June 2021 - July 2022; downloaded fresh and read in full (614,171 bytes, matching Content-Length), 2,108 rows parsed | 2026-09-29 |
| royal-specialized-dental-moh-licensing | https://licensing.moh.gov.rw/check-validity | Ministry of Health Private Health Facilities Licensing Platform - verify-by-licence-number only, no name or city search, no public list of licensed facilities | 2026-09-29 |
| royal-specialized-dental-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Royal%20… | TripAdvisor's own search for the clinic's name returns unrelated hotels and clinics abroad (Vietnam, Colombia, Mexico, Philippines, Japan, Turkiye, Bulgaria, Dominican Republic); no Kigali or Rwanda result | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-deepen | search:best dentist Kigali Rwanda | Web search on 2026-09-29: result 4 of 10 is https://royalclinic.rw/ (the clinic's own website). | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-deepen-2 | search:English speaking dentist Kigali | Web search on 2026-09-29: results 1–10 were en.wikipedia.org, rumadventist.org, afridoctor.com and 2 other hosts; the clinic's site and name were not among them. | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-deepen-3 | search:dental implants Kigali | Web search on 2026-09-29: result 3 of 10 is https://royalclinic.rw/ (the clinic's own website). | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-deepen-4 | search:emergency dentist Kigali | Web search on 2026-09-29: result 5 of 10 is https://royalclinic.rw/ (the clinic's own website). | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-deepen-5 | search:Kigali dental clinic for expats | Web search on 2026-09-29: results 1–10 were rumadventist.org, mmi.gov.rw, dentistkigalitown.com and 5 other hosts; the clinic's site and name were not among them. | 2026-09-29 |
| royal-specialized-dental-clinic-kigali-rmdc-7925-3869 | https://rmdc.rw/IMG/pdf/licensed_mds_october_2021.pdf | Rwanda Medical and Dental Council register of licensed doctors and dentists, edition June 2021 - July 2022 (the only edition rmdc.rw publishes), read in full: row 943, registration 7925 - 3869, VALENS MUHIRE, qualification Dental Surgeon. | 2026-09-30 |
| royal-specialized-dental-clinic-kigali-deepen-6 | https://www.whatclinic.com/dentists/rwanda | WhatClinic: its Rwanda dentist page reads "No information on Dentists in Rwanda", and none of the 22,054 dentist profiles in its profile sitemaps is in Rwanda — no profile for this clinic (checked 2026-10-02) | 2026-10-02 |
| royal-specialized-dental-clinic-kigali-deepen-7 | https://www.dentaldepartures.com/dentists/rwanda | Dental Departures: its Rwanda page returns "not found" and its clinic search does not recognise Rwanda, Kigali or Huye as a location — no clinic listed there (checked 2026-10-02) | 2026-10-02 |
| royal-specialized-dental-clinic-kigali-deepen-8 | https://bookimed.com/clinics/country=rwanda/ | Bookimed: its Rwanda clinic page has been removed ("410 — Page removed"), and none of the 2,127 clinic pages in its clinic sitemap is in Rwanda (checked 2026-10-02) | 2026-10-02 |
| royal-specialized-dental-clinic-kigali-deepen-9 | https://www.rwandayp.com/category/dentists | RwandaYP (Rwanda Yellow Pages): its dentist category (1 listings declared; all 1 page read, 1 listings) has no listing with this clinic's name, address or phone — its one entry is Kigali Adventist Dental Clinic (checked 2026-10-02) | 2026-10-02 |
| royal-specialized-dental-clinic-kigali-deepen-10 | https://www.trustpilot.com/review/royalclinic.rw | Trustpilot: no company page for royalclinic.rw ("Whoops! … could not be found", checked 2026-10-02) | 2026-10-02 |
| royal-specialized-dental-clinic-kigali-deepen-11 | https://www.google.com/maps?cid=11793010151535946048&hl=en | Google listing "Royal specialized dental clinic" (Dental clinic; 2462+WH, Kigali, Rwanda), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 5.0 from 2 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 2); 2 distinct reviews read, dated 2025-08-15 to 2026-05-29, 2 with an owner reply. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Platform presence checked 2026-10-02: no profile on WhatClinic, Dental Departures, Bookimed, RwandaYP or Trustpilot; Facebook page not identified. |
| 2026-09-29 | Search visibility checked on 2026-09-29 for the five standard Kigali queries: present for "best dentist Kigali Rwanda", "dental implants Kigali" and "emergency dentist Kigali"; not present for "English speaking dentist Kigali" and "Kigali dental clinic for expats". |
| 2026-09-29 | Added to the directory on 2026-09-29: initial data collection from the clinic's own website (home, about, team, contact, blog and six service pages) and its Google Business Profile (rating, review histogram, structured hours, owner replies, and its own uploaded photos of the premises and an in-clinic service-list poster). Rwanda's dental register was checked for all four named dentists, the country's facility-licensing platform was checked for the clinic itself, and TripAdvisor's own search returned no listing. Not yet verified: a Facebook presence. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.