Kigali Adventist Dental Clinic (Town)
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 11 ranked clinics · Last checked: 24 September 2026
57.2/100
Positions by Rating Profile
- Overall Transparency & Trust#457.2/100
- Best for Expats#751.8/100
- Best for Dental Implants#451.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#638.8/100
- Best English-speaking Clinics#755.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Dental clinic of the Seventh-day Adventist Rwanda Union Mission, on the first floor of the church headquarters in Kiyovu. Its site names two dental surgeons and two dental therapists, and describes thirteen treatments. A separately listed Kigali Adventist Dental Clinic operates in Kacyiru under its own phone and e-mail. Listed under DENTISTS by the U.S. Embassy in Kigali, which records English, French, Kinyarwanda, Swahili and Spanish as the languages spoken here.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 3.5 of 8.5 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The site's "Our Doctors" block names Dr. Valentin Omonte and Dr. Susana Tito as dental surgeons and Ishimwe Delphine and Igihozo Josine as dental therapists. [s1] | 3/3 |
| ✓ | Dentist specializations listed Roles are stated per person (Dental Surgeon / Dental Therapist); no further qualification detail is published. [s1] | 2/2 |
| ✓ | Real clinic photos The clinic's own About page publishes photographs of its premises and team under its own signage. [kigali-adventist-dental-clinic-town-deepen] | 2/2 |
| ✓ | Service list published Thirteen treatments described in the clinic's own "Provided Services" section. [s1] | 3/3 |
| ✓ | Clear contact details Phone and e-mail published on the homepage and repeated in the footer. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Street address, building and plot number published by the clinic; pin read from the live Google place page. [s1] [gmp1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site's whole navigation is Home / About Us / Story / Service / Contact; no price list, price range or fee page exists anywhere on it. [s1] | 0/3 |
| ✗ | Cleaning price listed Full service page read in English; thirteen treatments described, none priced. [kigali-adventist-dental-clinic-town-deepen-2] | 0/2 |
| ✗ | Filling price listed Full service page read; no price for any treatment, including restorations/fillings. [kigali-adventist-dental-clinic-town-deepen-6] | 0/2 |
| ✗ | Crown price listed Full service page read; no crown-specific entry or price appears anywhere on the site. [kigali-adventist-dental-clinic-town-deepen-7] | 0/2 |
| ✗ | Implant price listed Oral surgery entry names implants but publishes no price for the procedure. [kigali-adventist-dental-clinic-town-deepen-8] | 0/2 |
| ✗ | Consultation price listed No consultation fee published anywhere on the home, service, about or contact pages. [kigali-adventist-dental-clinic-town-deepen-9] | 0/2 |
| ✗ | X-ray / imaging price listed Dental imagenology (periapical X-ray) is described with no price attached. [kigali-adventist-dental-clinic-town-deepen-10] | 0/2 |
Reputation & Reviews
12 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [kigali-adventist-dental-clinic-town-deepen-5] | 4/6 |
| ◐ | Google review volume as of 2026-09-25 [kigali-adventist-dental-clinic-town-deepen-5] | 0.5/3 |
| ✓ | Review recency The newest review Google renders on the place page is 3 months old. [gmp1] | 3/3 |
| ✗ | Clinic responds to reviews None of the eight reviews the review panel of the clinic’s Google listing renders carries a reply from the owner. Google serves eight of the thirteen reviews in the base. [gmp1] | 0/2 |
| ✓ | No recurring complaints All seven reviews the place page renders are five-star and positive; no complaint appears in the visible sample. The star histogram on the same page is 13 five-star and nothing else, so the sample is the whole review base. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns Wording, dates and reviewer accounts vary; no burst or template pattern in the visible sample. [gmp1] | 2/2 |
| ? | Active Facebook presence No Facebook page of this clinic could be identified: its site links only a website template's placeholder account, and no page found gives its address or phone (checked 2026-10-02). | 0/1 |
| ✗ | TripAdvisor presence TripAdvisor search returns no match for this clinic; no TripAdvisor link on its site or Google listing. [kigali-adventist-dental-clinic-town-deepen-4] | 0/0.5 |
| ✓ | Other review platforms Listed on RwandaYP as a verified business with the clinic's phone; no reviews there yet (checked 2026-10-02). [kigali-adventist-dental-clinic-town-deepen-14] | 0.5/0.5 |
Medical Infrastructure
10 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic publishes "Dental imagenology" and describes periapical X-rays as one of its services. [s1] | 2/2 |
| ✗ | CBCT (3D imaging) The clinic's own equipment description covers periapical X-ray imaging only; no cone-beam or 3D scanner is mentioned. [kigali-adventist-dental-clinic-town-deepen-11] | 0/2 |
| ✓ | Implantology The oral-surgery entry names implants. [s1] | 2/2 |
| ✓ | Orthodontics Corrective, preventive and interceptive orthodontics are each described separately. [s1] | 2/2 |
| ✓ | Oral surgery Oral surgeries: extractions, implants, gum grafts. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✗ | Emergency care Same-day or acute emergency care is not mentioned on any page of the site. [kigali-adventist-dental-clinic-town-deepen-3] | 0/1.5 |
| ✓ | Works with international patients Listed by the U.S. Embassy in Kigali under DENTISTS with languages English, French, Kinyarwanda, Swahili and Spanish. [emb1] | 2/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available The site's home, service, about and contact pages were checked in raw HTML for wa.me/WhatsApp/Line links; none exists, only phone and e-mail. [kigali-adventist-dental-clinic-town-deepen-12] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [emb1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible No online booking or consultation-request form exists; contact is by phone call or e-mail only. [kigali-adventist-dental-clinic-town-deepen-13] | 0/1.5 |
| ✓ | Clear service explanations Every treatment carries a plain-language paragraph explaining what it is. [s1] | 1/1 |
| ✗ | Convenient opening hours The clinic’s own site publishes Monday to Thursday 08:00–17:00 and Friday 08:00–12:00, and its own Google Business profile publishes Monday to Friday 08:00–17:00. The two disagree about Friday afternoon, but both close the clinic for the whole weekend and neither opens in the evening. [s1] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Rwanda", "English speaking dentist Rwanda", "dental implants Rwanda", "emergency dentist Rwanda", "Rwanda dental clinic for expats".
| ✓ | Mentioned for: best dentist Rwanda Web search first page for "best dentist Kigali Rwanda" read on 2026-09-10 (the AI-visibility run for Rwanda). The clinic's own site ranks 3rd and its parent mission's page 6th. [sqa] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Rwanda Web search first page for "English speaking dentist Kigali" read on 2026-09-10 (the AI-visibility run for Rwanda). The top result, the U.S. Embassy medical list, names the clinic in its DENTISTS section. [sqb] | 1/1 |
| ✓ | Mentioned for: dental implants Rwanda Web search first page for "dental implants Kigali" read on 2026-09-10 (the AI-visibility run for Rwanda). The clinic's own site ranks 4th. [sqc] | 1/1 |
| ✗ | Mentioned for: emergency dentist Rwanda Web search first page for "emergency dentist Kigali" read on 2026-09-10 (the AI-visibility run for Rwanda). Neither the clinic's own channels nor any result naming it appear. [sqd] | 0/1 |
| ✓ | Mentioned for: Rwanda dental clinic for expats Web search first page for "Kigali dental clinic for expats" read on 2026-09-10 (the AI-visibility run for Rwanda). The clinic is named in the snippet of the top result, the U.S. Embassy medical list, whose entry carries this clinic's own address, phone and website. [sqe] | 1/1 |
| ✗ | Structured data on website No schema.org markup of any kind is served on the homepage. [s1] | 0/1.5 |
| ✓ | Google indexing quality dentistkigalitown.com holds ranks 1, 3 and 5 for the clinic's own name, ahead of the parent mission page and directory copies. [giq1] | 2/2 |
| ✗ | Dedicated service pages All thirteen treatments live in one list on the homepage; the navigation has no per-service page. [s1] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Valentin Omonte [s1] [reg1] [kigali-adventist-dental-clinic-town-rmdc-6872-2499] | Dental Surgeon (clinic's own site) | RMDC 6872 - 2499 | Registration number in the Rwanda Medical and Dental Council register of licensed doctors and dentists for June 2021 – July 2022, which lists this practitioner as a dental surgeon; it is the newest edition the council publishes (checked 30 September 2026). |
| Susana Tito [s1] [reg1] [kigali-adventist-dental-clinic-town-rmdc-6871-2498] | Dental Surgeon (clinic's own site) | RMDC 6871 - 2498 | Registration number in the Rwanda Medical and Dental Council register of licensed doctors and dentists for June 2021 – July 2022, which lists this practitioner as a dental surgeon; it is the newest edition the council publishes (checked 30 September 2026). |
| Ishimwe Delphine [s1] | Dental Therapist (clinic's own site) | not verified | — |
| Igihozo Josine [s1] | Dental Therapist (clinic's own site) | not verified | — |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentistkigalitown.com/ |
|---|---|
| Phone | +250 780 302 700 |
| Google Maps | Map listing |
| Address | Rwanda Union Mission (SDA) headquarters, 1st floor, plot 912, Kiyovu cell, KN 4 Ave, Nyarugenge, Kigali, Rwanda |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentistkigalitown.com/ | Clinic's own site: address, phone, e-mail, hours, thirteen described services, named dental surgeons and therapists | 2026-09-10 |
| gmp1 | https://www.google.com/maps/place/?q=place_id:ChIJKTujyi6k3BkRZ853_… | Live Google place page: rating, review count, review dates, owner replies, pin coordinates, phone | 2026-09-10 |
| emb1 | https://rw.usembassy.gov/medical-assistance/ | U.S. Embassy Kigali medical-assistance list, DENTISTS section | 2026-09-10 |
| reg1 | https://rmdc.rw/IMG/pdf/licensed_mds_october_2021.pdf | Rwanda Medical and Dental Council — static register of licensed doctors and dentists, document period June 2021 – July 2022; downloaded and read in full (614,171 bytes, matching Content-Length) | 2026-09-10 |
| reg2 | https://licensing.moh.gov.rw/check-validity | Ministry of Health Private Health Facilities Licensing Platform — verify-by-licence-number only, no name or city search, no public list of licensed facilities | 2026-09-10 |
| sqa | search:best dentist Kigali | AI/search visibility scout — best dentist Kigali | 2026-09-10 |
| sqb | search:English speaking dentist Kigali | AI/search visibility scout — English speaking dentist Kigali | 2026-09-10 |
| sqc | search:dental implants Kigali | AI/search visibility scout — dental implants Kigali | 2026-09-10 |
| sqd | search:emergency dentist Kigali | AI/search visibility scout — emergency dentist Kigali | 2026-09-10 |
| sqe | search:Kigali dental clinic for expats | AI/search visibility scout — Kigali dental clinic for expats | 2026-09-10 |
| giq1 | search:"Kigali Adventist Dental Clinic" | Own-name search: dentistkigalitown.com holds ranks 1, 3 and 5 | 2026-09-10 |
| kigali-adventist-dental-clinic-town-deepen | https://www.dentistkigalitown.com/about | About page gallery: a corridor with the clinic's own dental-education posters, and a staff photo in the waiting area with a wall sign reading "KIGALI ADVENTIST DENTAL CLINIC" | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-2 | https://www.dentistkigalitown.com/service | Service page lists General Dentistry, Periodontal Treatment, Dentures, Oral Surgeries, three Orthodontics types, Restoration, Root Canal, Cosmetic Dentistry, Dental Imagenology, Sealants — no prices for any | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-3 | https://www.dentistkigalitown.com/contact | Home, service, about, contact and story pages read in full: no emergency, urgent or same-day care mentioned | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Kigali%2… | TripAdvisor's own search returned 12 results: generic Kigali city/hotel entries and unrelated dental clinics abroad; no match for this clinic | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-5 | https://www.google.com/maps?cid=16677329397270171239&hl=en | Google listing 2026-09-25: 5.0 from 14 reviews; histogram 5★ 14 | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-6 | https://www.dentistkigalitown.com/service | Restoration entry describes the procedure with no price figure | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-7 | https://www.dentistkigalitown.com/service | Thirteen-item service list read in full; no crown item or price | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-8 | https://www.dentistkigalitown.com/service | "Oral surgeries ... includes extractions, implants, gum grafts" — no price given | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-9 | https://www.dentistkigalitown.com/contact | Contact page gives phone and e-mail only, no consultation fee | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-10 | https://www.dentistkigalitown.com/service | "Dental imagenology: A periapical x-ray is one that captures the whole tooth" — descriptive only, no price | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-11 | https://www.dentistkigalitown.com/service | "Dental imagenology" entry describes periapical X-ray only | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-12 | https://www.dentistkigalitown.com/contact | Contact channels are phone (250) 780 302 700 and e-mail only; no WhatsApp or Line link in the page HTML | 2026-09-24 |
| kigali-adventist-dental-clinic-town-deepen-13 | https://www.dentistkigalitown.com/contact | Contact page offers "Call Now" and an e-mail address; no appointment form or service/time selector | 2026-09-24 |
| kigali-adventist-dental-clinic-town-rmdc-6872-2499 | https://rmdc.rw/IMG/pdf/licensed_mds_october_2021.pdf | Rwanda Medical and Dental Council register of licensed doctors and dentists, edition June 2021 - July 2022 (the only edition rmdc.rw publishes), read in full: row 1652, registration 6872 - 2499, VALENTIN OMONTE MAMANI, qualification Dental Surgeon. | 2026-09-30 |
| kigali-adventist-dental-clinic-town-rmdc-6871-2498 | https://rmdc.rw/IMG/pdf/licensed_mds_october_2021.pdf | Rwanda Medical and Dental Council register of licensed doctors and dentists, edition June 2021 - July 2022 (the only edition rmdc.rw publishes), read in full: row 1875, registration 6871 - 2498, SUSANA JUDITH TITO MAMANI, qualification Dental Surgeon. | 2026-09-30 |
| kigali-adventist-dental-clinic-town-deepen-14 | https://www.rwandayp.com/company/917/Kigali_Adventist_Dental_Clinic | RwandaYP (Rwanda Yellow Pages) company page "Kigali Adventist Dental Clinic Nyarugenge", read 2026-10-02: verified listing, 21 KN 65 St, Kigali, phone +250 780 302 700 (the clinic's), established 2019; no reviews yet, with its "Write a Review" control | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Platform presence checked 2026-10-02: listed on RwandaYP (verified business page); Facebook page not identified. |
| 2026-09-24 | Re-read on 2026-09-24 and 2026-09-25: the clinic's own site in full (home, services, about, contact, story pages) and its Google listing. Recorded: genuine photos of the premises and team on the About page; no price is published for any treatment; periapical X-ray imaging only, no cone-beam imaging; same-day emergency care and WhatsApp/Line contact are not documented; no online booking form; no TripAdvisor listing found. Google 5.0 from 14 reviews. |
| 2026-09-11 | Editorial review of the licence column: each registration now shows the registration number the Rwanda Medical and Dental Council register carries for the practitioner, and the description of the register itself - its edition, its size and the name spelling it uses - moved out of the identifier field, where it was printed in full on this page. The register, its edition and the reading remain cited as the source of the number. |
| 2026-09-11 | Browser reading of the clinic’s Google listing and review panel (2026-09-11). Eight of the thirteen reviews were read and not one carries an owner reply, which settles as a negative the reply claim the previous pass had refuted but left unset. The listing’s own published hours were compared with the site’s and disagree about Friday afternoon while agreeing that the clinic does not open at weekends. |
| 2026-09-10 | Adversarial verification. Google place page re-read live: rating 5.0 and pin reproduce exactly. Refuted: respondsToReviews (no owner reply in the seven reviews the record renders) and the recurringComplaints note (it quoted a review from the Kacyiru listing). Removed the FCDO source and the FCDO claim in aiMention_expats — that entry is the Kacyiru branch. Dropped the unsourced "Bolivian-trained" from the summary. RMDC register re-downloaded and re-extracted independently, byte-for-byte identical to the copy the research pass used; both licence numbers reproduce, and the two "registered there as" strings were reordered to the register's own First/Last columns. |
| 2026-09-10 | Initial data collection: clinic site read in full, live Google place page read for rating/review count/recency/owner replies/pin, U.S. Embassy and FCDO medical lists checked, both named dental surgeons found in the RMDC register snapshot, five canonical visibility queries taken from the AI-visibility file. |
A question or a correction?
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